Privacy Policy

Last updated: July 19, 2025

This Privacy Policy describes how Wubaquy ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our platform and related services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

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1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you register for an account, enrol in a workshop, complete exercises, submit forms, or contact us. This may include:

• Full name and display name
• Email address
• Password (stored in hashed form)
• Profile details you choose to add
• Messages, feedback, and support requests you send to us
• Content you submit through assignments, exercises, or collaborative tools

1.2 Information Collected Automatically

When you use the Service, certain technical data is collected automatically, including:

• IP address and approximate geographic location derived from it
• Browser type, version, and operating system
• Device identifiers and screen resolution
• Pages visited, features used, and time spent on each
• Referring URLs and navigation paths
• Session timestamps and interaction logs

1.3 Cookies and Similar Technologies

We use cookies, local storage, and similar tracking technologies to maintain your session, remember your preferences, and understand how the Service is used. You may control cookie behaviour through your browser settings. Disabling certain cookies may affect the functionality of the Service.

1.4 Information from Third Parties

If you choose to sign in using a third-party authentication provider, we may receive basic profile information such as your name and email address from that provider, subject to their own privacy terms.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• Creating and managing your account
• Delivering the educational content, assignments, and interactive features of the Service
• Tracking your progress and personalising your learning experience
• Communicating with you about your account, updates, and support requests
• Sending service-related notifications and, where you have opted in, promotional communications
• Analysing usage patterns to improve the platform and develop new features
• Detecting, preventing, and responding to fraud, abuse, or security incidents
• Complying with our legal obligations and enforcing our terms

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3. Legal Bases for Processing

We process your personal information only when we have a valid legal basis to do so. Depending on the context, this may include:

• Performance of a contract — processing necessary to provide the Service you have requested
• Legitimate interests — improving and securing the Service, provided those interests are not overridden by your rights
• Consent — where you have given clear and specific consent, such as for marketing communications
• Legal obligation — where processing is required to comply with applicable law

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4. Sharing of Information

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating the Service, including hosting providers, payment processors, analytics services, and email delivery platforms. These providers are contractually required to process your data only on our behalf and in accordance with this policy.

4.2 Other Users

Certain features of the Service are collaborative in nature. Content you submit in shared workspaces, group exercises, or discussion areas may be visible to other participants. Please exercise discretion when sharing personal information in these spaces.

4.3 Business Transfers

If we are involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.

4.4 Legal Requirements

We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Wubaquy, our users, or others.

4.5 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

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5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. When you close your account, we will delete or anonymise your data within a reasonable period, except where we are required to retain it for legal, regulatory, or legitimate business purposes such as resolving disputes or preventing fraud.

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6. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit, access controls, and regular security reviews. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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7. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain types of processing
• Receive a portable copy of your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7.1 Marketing Communications

You may opt out of receiving promotional emails from us at any time by following the unsubscribe link in any such email or by contacting us directly. Opting out of marketing communications does not affect service-related messages, which are necessary for the operation of your account.

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8. Children's Privacy

The Service is not directed to children under the age of 16. We do not knowingly collect personal information from individuals under this age. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it. If you believe a child has provided us with personal information, please contact us immediately.

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9. Third-Party Links and Services

The Service may contain links to third-party websites, tools, or services that are not operated by us. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through the Service.

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10. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. Where such transfers occur, we take appropriate steps to ensure that your information receives an adequate level of protection consistent with this policy and applicable law.

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11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, by sending you a notification through the Service or by email. Your continued use of the Service after any update constitutes your acceptance of the revised policy.

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12. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal information, please contact us: