Terms of Use

Last updated: May 23, 2026

Please read these Terms of Use carefully before accessing or using the services provided by Wubaquy through wubaquy.com. By accessing or using the platform, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, you must not use the platform.

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1. Acceptance of Terms

These Terms of Use constitute a legally binding agreement between you and Wubaquy. Your continued use of the platform following any updates to these terms constitutes acceptance of the revised version. We recommend reviewing this page periodically.

2. Eligibility

You must be at least 16 years of age to use this platform. By agreeing to these terms, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into a binding agreement. If you are using the platform on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms.

3. Description of Services

Wubaquy provides an online learning platform focused on practical skill development through workshops, step-by-step assignments, interactive exercises, and collaborative tools. The platform is designed to help participants build applicable skills in customer service and related areas. Features and content may be updated, modified, or discontinued at any time without prior notice.

4. User Accounts

4.1 Registration

Certain features of the platform require you to create an account. You agree to provide accurate, complete, and current information during registration and to keep your account details up to date.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at help@wubaquy.com if you suspect any unauthorised access to your account. Wubaquy is not liable for any loss or damage arising from your failure to protect your account.

4.3 Account Termination

We reserve the right to suspend or permanently terminate your account at our sole discretion if we determine that you have violated these terms or engaged in conduct harmful to other users, the platform, or Wubaquy.

5. Acceptable Use

You agree to use the platform only for lawful purposes and in accordance with these terms. You must not:

• Use the platform in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any part of the platform or its related systems
• Upload, post, or transmit content that is harmful, offensive, defamatory, or infringes the rights of others
• Reproduce, distribute, or commercially exploit any platform content without prior written permission
• Interfere with or disrupt the integrity or performance of the platform or its infrastructure
• Use automated tools, bots, or scrapers to collect data from the platform
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Share your account credentials with third parties or allow others to access the platform using your account

6. Intellectual Property

6.1 Platform Content

All content available on the platform, including but not limited to text, graphics, course materials, exercises, assessments, videos, and software, is the exclusive property of Wubaquy or its licensors and is protected by applicable intellectual property laws.

6.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform content solely for your personal, non-commercial educational purposes. This licence does not include any right to sublicense, resell, or otherwise exploit the content.

6.3 User-Submitted Content

If you submit, upload, or post any content on the platform, you grant Wubaquy a worldwide, royalty-free, non-exclusive licence to use, display, reproduce, and distribute that content in connection with the operation of the platform. You represent that you own or have the necessary rights to grant this licence.

7. Payments and Refunds

Where the platform offers paid services, workshops, or subscriptions, payment terms will be presented at the point of purchase. All fees are stated inclusive of any applicable taxes unless otherwise noted. Refund eligibility is determined on a case-by-case basis and is subject to the specific refund policy communicated at the time of purchase. Wubaquy reserves the right to modify pricing at any time, with changes taking effect for future transactions only.

8. Third-Party Links and Services

The platform may contain links to third-party websites or integrate with third-party services. These are provided for convenience only. Wubaquy does not endorse, control, or accept responsibility for the content, privacy practices, or terms of any third-party services. Your use of third-party services is entirely at your own risk.

9. Privacy

Your use of the platform is also governed by our Privacy Policy, which is incorporated into these terms by reference. By using the platform, you consent to the collection and use of your information as described in that policy.

10. Disclaimers

The platform and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Wubaquy does not warrant that the platform will be uninterrupted, error-free, or free of harmful components. We do not guarantee that any specific outcome, result, or level of skill will be achieved through use of the platform.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Wubaquy and its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the platform, even if we have been advised of the possibility of such damages. Our total aggregate liability for any claim arising under these terms shall not exceed the amount you paid to us in the twelve months preceding the claim, or a nominal sum if no payment was made.

12. Indemnification

You agree to indemnify, defend, and hold harmless Wubaquy and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with your use of the platform, your violation of these terms, or your infringement of any third-party rights.

13. Modifications to the Platform and Terms

Wubaquy reserves the right to modify, suspend, or discontinue any aspect of the platform at any time. We also reserve the right to update these Terms of Use. Material changes will be communicated through the platform or via the email address associated with your account. Continued use of the platform after such changes constitutes your acceptance of the revised terms.

14. Termination

Either party may terminate the agreement formed by these terms at any time. You may stop using the platform and close your account at any time. We may suspend or terminate your access immediately if we determine that you have breached these terms. Upon termination, your right to use the platform ceases immediately. Provisions that by their nature should survive termination will remain in effect.

15. Governing Terms

These Terms of Use represent the entire agreement between you and Wubaquy regarding your use of the platform and supersede all prior agreements, representations, and understandings. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision.

16. Contact

If you have any questions, concerns, or requests relating to these Terms of Use, please contact us: